NAUTIQUE RECEIVES THE INDUSTRY’S CUSTOMER SATISFACTION AWARD FOR THE TENTH YEAR IN A ROW
ORLANDO, FLA (September 16, 2015) – Yesterday during the International Boat Builder’s Exhibition and Conference (IBEX) trade show, the National Marine Manufacturers Association (NMMA) recognized Nautique for the tenth consecutive year of achieving excellence in customer satisfaction in the Inboard Watersports Boat category.
The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Once again, Nautique achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by customers purchasing a new boat during the period between April 1, 2014 and March 31, 2015.
“Customer satisfaction is so much more than providing an outstanding product. It’s about delivering an exceptional experience during the sale and beyond,” notes Robert Newsome, Vice President of Engineering Standards for NMMA. “We congratulate these 45 manufacturers for their commitment to promoting a positive boat ownership experience.”
“Our culture at Nautique is driven by our team’s commitment to building the world’s best boats by a company that cares. This industry award acknowledges that customer satisfaction doesn’t end when the boat leaves the factory; we stand behind our product through the entire ownership experience,” stated Nautique President Greg Meloon. “Our entire team from our employees to our dealer network is thrilled to be recognized by the NMMA for excellent customer satisfaction,” Meloon added.
Celebrating 91 years of excellence in the marine industry, Nautique
is a subsidiary of Correct Craft and has been on the waters of the world with a passion for innovation since 1925. Nautique is known to push the envelope of possibility on the water, and our family of owners have come to expect nothing but the absolute best. The Ski Nautique 200 has changed waterskiing with 19 world records, the G-Series has won numerous awards for wakeboard boat and wakesurf boat of the year while unlocking new possibilities in wakeboarding and wakesurfing, and our Sport Series has given families endless days on the water without compromise. Through our Nautique Cares initiatives we’re dedicated to not only making a difference on the water, but to people in need around the world. The world’s best ski boat, world’s best wake boat, and a company that cares. To learn more visit Nautique.com.